Privacy Policy

Who We Are

Welcome to Vortex Vivid, your premier destination for stylish and vibrant bags that reflect your unique personality and lifestyle. As a leading online retailer based at http://vortex-vivid.com, we are committed to offering a curated selection of high-quality bags that combine functionality with fashion-forward design.

Comments

When visitors engage with our website by leaving comments, we value their feedback and take steps to ensure their experience is both secure and enjoyable. Along with the data entered in the comments form, such as name, email address, and website URL, we also collect the visitor’s IP address and browser user agent string to maintain the integrity of our platform and prevent spam.

In line with enhancing user experience, we may use an anonymized string derived from the visitor’s email address (hash) to check if they have a Gravatar account. This allows users to display a profile picture alongside their comments, adding a personal touch to their interactions. The Gravatar service operates under its privacy policy, accessible at https://automattic.com/privacy/.

Media

At Vortex Vivid, we understand the importance of privacy and security when it comes to user-generated content. Therefore, if visitors upload images to our website, we advise them to avoid including embedded location data (EXIF GPS) to protect their privacy. While visitors can download and extract any location data from images on the website, we take measures to ensure the safety and privacy of all user-contributed media.

Cookies

To enhance user experience and streamline interactions on our site, we utilize cookies that store certain information to facilitate future visits. If a visitor leaves a comment on our site, they may opt-in to saving their name, email address, and website in cookies for their convenience. These cookies have a duration of one year and eliminate the need to repeatedly fill in details when leaving subsequent comments.

Additionally, temporary cookies are set when visitors access our login page to determine if their browser accepts cookies. These temporary cookies contain no personal data and are discarded upon browser closure. When users log in, cookies are set to save their login information and screen display preferences. The duration of these cookies varies, with login cookies lasting for two days and screen options cookies lasting for a year. Users also have the option to select “Remember Me,” extending their login duration to two weeks. Upon logging out, login cookies are automatically removed for security purposes.

Furthermore, when users edit or publish an article, an additional cookie is saved in their browser. This cookie contains no personal data and simply indicates the post ID of the article edited, expiring after one day.

Embedded Content from Other Websites

Articles featured on our site may include embedded content (such as videos, images, articles, etc.) from external sources. Embedded content from these external websites behaves similarly to content visited directly on those platforms. Visitors should be aware that these external websites may collect data, use cookies, embed additional third-party tracking, and monitor user interactions with the embedded content, including tracking interactions for users with accounts logged in to those external websites.

Who We Share Your Data With

In instances where visitors request a password reset, their IP address will be included in the reset email for security purposes. At Vortex Vivid, we prioritize the protection of user data and take necessary measures to safeguard it.

How Long We Retain Your Data

Comments and associated metadata are retained indefinitely to ensure the seamless management of follow-up comments and enhance user engagement. This practice eliminates the need to hold comments in a moderation queue for approval. For users who register on our website, we also store personal information provided in their user profiles. All users have the ability to view, edit, or delete their personal information at any time (with the exception of username changes), and website administrators can access and modify this information as necessary.

What Rights You Have Over Your Data

At Vortex Vivid, we respect the privacy and data rights of our users. If visitors have an account on our site or have left comments, they can request to receive an exported file containing the personal data we hold about them, including any information they have provided to us. Additionally, users can request the deletion of any personal data we hold about them. However, certain data may be exempt from deletion if required for administrative, legal, or security purposes.

Where Your Data Is Sent

Visitor comments may undergo automated spam detection services to ensure the integrity of user interactions and maintain a positive browsing experience.

At Vortex Vivid, we are committed to transparency, privacy, and the responsible handling of user data. If you have any questions or concerns about our privacy practices or the information outlined above, please feel free to contact us at [email protected] or call us at +65 8223 9490. Thank you for choosing Vortex Vivid as your trusted destination for stylish and vibrant bags!